Who We Are

Our website address is: https://wordforlifepublishing.com.

What information do we collect and how do we use it?

You may visit our site anonymously.  When you request a page from our website, our Web servers automatically recognize your domain name and IP address.  These do not reveal any personal information about you.  We use this information to examine our traffic as a whole.  Our Web servers do not record email addresses of visitors.

We collect information from you when you register on the site, place an order, submit a testimony, enter a contest or promotion, sign up to receive our emails, respond to a survey or communication such as email, or participate in other site features such as the “comments” section on our videos and blog.

When you register or order, we may ask your name, email address, mailing address, phone number, credit card information, or other information.  This allows us to process and fulfill your order, and to notify you of your order status.

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and Shipping & Handling
  • Shipping & Handling address: we’ll ask you to enter this so we can, for instance, estimate Shipping & Handling before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, Shipping & Handling address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and Shipping & Handling addresses.

We will also store comments or reviews, if you choose to leave them.

We also collect information about gift recipients so that we can fulfill the gift purchase.  This information is not used for marketing purposes.

When you submit a customer testimonial or “God at Work” testimony online, we may ask for your name, email address, and location (state or country). We will not publish your email address, but may use it to communicate with you about your testimony. We may, however, publish your name and location along with your testimony on our website or in print media.

When you enter a contest or other promotion, we may ask for your name, address, and email address so we can administer the contest and notify winners.

If you write or email us, if you respond to a survey or communication such as email, if you participate in other site features, we may email you to acknowledge receipt of your information, discuss your comments, or give you information or materials you have requested.  We will not publish your personal information without your consent, except as following: We may publish your name or nickname along with your comments, in the “comments” section of our videos, blog, and other site features.

We maintain a strict “No-Spam” policy. We will not sell, rent, or otherwise give your email address to a third party, without your consent.  We will not send you email that you have not agreed to receive.

If you have signed up (opted in) to be on our email list, we will send you our monthly newsletter.

We collect information about you during the checkout process on our store.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

Contact form submissions are solely for customer service purposes. We do not use the information submitted through them for marketing purposes.

Cookies

From time to time, Word For Life Publishing may send a cookie to your computer. A cookie is a small piece of data that is sent to your browser from a Web server and stored on your computer’s hard drive. A cookie can’t read data off your hard disk, it can’t read cookie files created by other sites, and it can’t damage your systemWord For Life Publishing may use cookie and tracking technology, depending on the features offered. Cookie and tracking technology is useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.You can choose whether to accept cookies by changing the settings of your browser. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other Websites may be diminished and some features may not work as intended.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

To track visitor activity, we use both a Google Tracking Code and Facebook Tracking Code. Google Privacy Policy | Facebook Privacy Policy

Who on our team has access

Members of our team have access to the information you provide us. Both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and Shipping & Handling information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Who we share your data with

When you place an order, your data is sent to Paypal for the purposes of making an online transaction. Paypal Privacy Policy

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Cache

This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary.

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